What is an Independent Living Support Service?

PeoplePlus Independent Living Services (formally A4e) first came into being in 2005 to provide assistance and support to individuals in receipt of Direct Payments from Local Authorities. We have come a long way since then and now offer support services to any individual who requires support, advice, information or guidance in relation to managing their care and support needs.

Our key objective has not changed over the years; that is the aim of supporting others to live a more independent inclusive life with freedom to choose.

We offer a range of services to support you on your journey towards achieving your goals. As one of the largest independent providers of Direct Payment Support Services in the UK, you can trust People Plus to deliver a high quality, reliable and personalised service.

Our range of services across the business include:

  • Employment & Recruitment Support Service
  • Direct Payment Support Service
  • Personalised Health Budgets Support Service
  • Support Planning Service
  • Managed Accounts Service
  • Payroll Service
  • Personal Assistant Training
  • Personal Budget Support
  • Advocacy
  • Carers Support

What are Direct Payments?

Direct Payments is a popular way for people to receive support from their Local Authority for their assessed care needs. Direct Payments are a means of increasing the choice and control you have over the support you need in your life.

Traditionally, disabled people have received services which have been arranged for them by the County Council. This support has either been provided by staff employed by the Council, or by staff employed by a private care agency who have been contracted to do the work by the County Council. This arrangement has meant that you have limited control over that assistance.

With Direct Payments, instead of receiving a direct service, you receive an agreed amount of money, which you then use to arrange the support you need. This is usually done by employing your own staff or Personal Assistants. You may also be able to purchase services from a self-employed person or care agency.

To be eligible to receive Direct Payments, you must fulfil all the following criteria.

  • be a person with a disability (this includes people with physical or sensory impairments, learning disabilities, mental health needs or HIV/AIDS)
  • be assessed as needing a community care service by your local authority ?
  • be able to manage the Direct Payments yourself, with support and guidance if necessary

Your local authority may not be able to provide you with all the support that you feel you need because they have eligibility criteria and some of the things you need may not fall within this. However, they will be able to advise you of other services or contact your local PeoplePlus office and we will be able to help you.